Commonwealth Bank Australia is in the early stages of "dynamic passive listening", to improve its people experience to the point where it's in the top 10% globally, a conference has heard.
A five-step framework is helping to minimise the gap between employees' desire to be heard and employers' action on their feedback, says a business psychologist.
BHP has measured the impact of improving candidate experience on employee engagement and productivity, finding it could add "literally hundreds of millions of dollars of shareholder value", a conference has heard.
Getting employees to return to the workplace takes more than inviting them back to socialise, and leaders could benefit from tapping into some basic skills they might have 'forgotten', a neurocoach says.
A people experience team has recently achieved a 100% net promoter score, attributing this to a new EVP and its collaborative approach to solving workplace problems.
The "bamboo ceiling" is alive and well in many organisations across Australia, and one way to break through it is for employers to build their cultural intelligence or "CQ", an inclusion leader says.
Some two-thirds of employees believe their work experience can be better, but the figure is even higher among HR professionals, new research shows. Meanwhile cost-of-living pressures are impacting the workplace.
Mergers and acquisitions present an opportunity for employers to clarify and preserve the aspects of culture that drive their success, and ditch those that don't, but the people side of deals is too often overlooked, an advisor says.
With employees adopting increasingly "avoidant behaviours" following their return to workplaces, choosing the right approach to resolving conflict can be a gamechanger for HR, according to a workplace advisor.
The laws around engaging casual and contract workers have changed drastically this year. Understand how this affects your organisation by attending this HR Daily webinar.
From August, employees will have a legislated right to disconnect from work. Understand what this means for your organisation by watching this HR Daily Premium webcast.