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How an 'interest-based' approach improves conflict resolution
With employees adopting increasingly "avoidant behaviours" following their return to workplaces, choosing the right approach to resolving conflict can be a gamechanger for HR, according to a workplace advisor.
Since the end of COVID-19 restrictions, there has been a drop in managers and employees' capability and confidence in having difficult conversations, Growth Wave managing director Yan Kruger says in a new HR Daily Premium webcast.
The biggest issue, however, has been a trend towards conflict avoidance, he says...
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