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A people experience team has recently achieved a 100% net promoter score, attributing this to a new EVP and its collaborative approach to solving workplace problems.

Chief people officer Sabina Sopov, who's driven large-scale transformation programs for multiple ASX-listed financial institutions, joined e-conveyancing group Pexa in 2020, and was appointed to her current role in 2022.

Pexa, which handles almost 90% of land and property settlement transactions in Australia, began life as a Melbourne startup, but has since acquired, invested in, and partnered with multiple other organisations to build its capacity and benefit from outside expertise...