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In organisations that are particularly exposed to tough economic or market conditions, HR professionals must know how to rapidly shift priorities and prove their value to the executive team, say the global and Australian heads of recruitment firm Robert Walters.

Investing in preventative mental health - when compared to the costs of workers' compensation claims, absenteeism and lost productivity - really is a "no brainer", according to people risk expert Danni Hocking.

Investing in workplace wellness reduces business costs associated with absence and workers' compensation, but there are clear benefits in terms of engagement and productivity as well, says Aon Hewitt principal Danni Hocking.



In this webcast, she outlines:

• the positive impact of workplace wellness programs;
• the business impact of unhealthy employees;
• how to integrate wellness programs based on your organisation's risk profile;
• HR's role in workplace wellness;
• a case study of a successful workplace wellness initiative; and
• the importance of articulating the return on investment in workplace wellness.

A high-performance culture requires commitment from every single member of the team - and clear consequences for under-performance, says Hilti Australia managing director Jan Pacas.

Too often, what should be a simple conversation about performance or behaviour blows up into a confrontation, says leadership coach and life strategist Steve Fearns.



In this webcast, he sets out a framework for managers to:

• get clear on an issue;
• create self-awareness in employees;
• provide non-threatening feedback;
• approach counselling and discipline;
• create responsibility and accountability in teams and individuals;
• establish a team charter and expectations to "start again" and set ground rules; and
• use internal policies and procedures to achieve better results.

A new National Australia Bank (NAB) policy is offering free counselling, flexible work and paid leave to workers who are suffering from domestic violence.

What should employers do when mental illness affects an employee's performance? What is a reasonable timeframe for an improvement in conduct or performance? Listen to the answers to these questions and more in this podcast.

What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues.



The presentation covers:

• what constitutes a "challenging employee"?
• how to distinguish between performance and conduct issues;
• the costs of poor management of difficult employees;
• an overview of legal risks;
• what good performance management looks like;
• "best practice" strategies and tools;
• case studies of management of difficult employees;
• a process for managing challenging employees;
• fair and lawful termination of challenging employees; and more.

Thinking outside the box is not just a nice thing leaders should try every now and then, it's a necessary skill employers should look for and cultivate, says leadership consultant Andrew Bennett.

Employers can significantly save on retrenchment costs - and reap other benefits - by setting up an internal redeployment function, but they're likely to encounter seven big obstacles, says Suncorp recruitment manager Davin D'Silva.