A lot of the talk surrounding so-called difficult high performers assumes the employee's personality is the problem, but according to Profiles International regional director Mark Purbrick, it's more likely to be the way they're being managed.
Lean Six Sigma - or process excellence - programs are having a resurgence at the moment, but organisations adopting them purely for cost-cutting purposes are unlikely to reap any benefits, says AGSM Executive Education's Paul Walsh.
High levels of employee motivation don't necessarily translate into better performance, according to engagement experts Mark Royal and Tom Agnew, who say that work-related frustration can compromise engagement even when an employee is enthusiastic about their job.
A new area of research shows that employees can develop different types of cynicism as a result of their experiences at work, and that it is much harder to reverse than to prevent, according to the University of Melbourne's Michelle Brown.
Managing workers on extended sick leave, or with long-term injuries, requires carefully balancing business needs with your rights and obligations as an employer.
Watch this webcast to learn:
The major risks in taking action on long-term injured, sick or absent employees;
A step-by-step process for managing employees on unauthorised absence;
What to do when an injured worker is unable to return to work or perform pre-injury duties; and
Tips for defending unfair dismissal and other claims arising from absenteeism.
At HR Daily's recent workforce performance events, Right Management practice leader Rosemarie Dentesano and Freehills senior associate Natalie Spark answered questions on a broad range of performance-related topics. Listen to the full Q&A sessions here.
When an employee is under-performing, or their conduct is unsatisfactory, they can have a "rotten apple" effect on other workers, damaging productivity, engagement, and retention levels, says employment lawyer Brad Petley.
When an employee is under-performing, or their conduct is unsatisfactory, they can have a "rotten apple" effect on other workers, damaging productivity, engagement, and retention levels, says employment lawyer Brad Petley.
In this webcast he explains:
how difficult employee behaviour can manifest;
why employers must manage unsatisfactory conduct or performance;
employers' rights and obligations when managing difficult workers;
how to minimise your exposure to legal claims associated with difficult employees; and
Any report of unsatisfactory workplace conduct or performance needs to be investigated, says employment lawyer Brad Petley. This presentation outlines the steps to take to ensure your investigations meet the Fair Work Act's procedural fairness requirements.
Any report of unsatisfactory workplace conduct or performance needs to be investigated, says employment lawyer Brad Petley. This presentation outlines the steps to take to ensure your investigations meet the Fair Work Act's procedural fairness requirements.
Petley covers:
The role of the HR investigator;
Your legal obligations during investigations;
How to gather evidence and take statements from employees;
How to conduct effective interviews;
How to deal with evasive or untruthful witnesses;
When not to conduct interviews;
The impact of the Fair Work Act on investigation obligations;
How to manage employees post-investigation; & more.
The laws around engaging casual and contract workers have changed drastically this year. Understand how this affects your organisation by attending this HR Daily webinar.
From August, employees will have a legislated right to disconnect from work. Understand what this means for your organisation by watching this HR Daily Premium webcast.