What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues. The presentation covers:
- what constitutes a "challenging employee"?
- how to distinguish between performance and conduct issues;
- the costs of poor management of difficult employees;
- an overview of legal risks;
- what good performance management looks like;
- "best practice" strategies and tools;
- case studies of management of difficult employees;
- a process for managing challenging employees;
- fair and lawful termination of challenging employees; and more.