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Paid agents under scrutiny amid conduct concerns

The Fair Work Commission has established a working group to examine how to ensure all paid agents act ethically, honestly, and in the best interests of the parties they represent.

The announcement comes just days after President Justice Adam Hatcher chastised workplace advisory service Employee Dismissals for its handling of a sacked employee's general protections claim and subsequent settlement.

President Justice Hatcher found Employee Dismissals had inaccurately described the claim it ultimately lodged on the employee's behalf, "misleadingly" implied the Commission had the power to "reverse" dismissals, and failed to "carefully" explain the limitations of its 'no win, no fee' guarantee...

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