Tension and conflict at work can reduce productivity and morale, so every employer should have guidelines to manage it. Kelly Services managing director, James Bowmer outlines a process HR managers can use to resolve workplace conflicts.
HR professionals can improve the performance of first-time managers by developing their emotional intelligence, says consulting organisational psychologist, Miles Knickerbocker.
The majority of middle managers in Australia feel that the informal feedback they receive from their employer is more valuable than formal reviews, a survey has found.
An employer defrauded of more than $120,000 by a sales manager has successfully claimed damages from a recruitment company that failed to conduct adequate background checks.
A reward and recognition overhaul has cut employee turnover in half at a global technology giant - "virtually overnight" - its HR vice president told delegates at a Sydney seminar this week.
HR managers should put in place strategies to encourage "passively engaged" or "flight risk" employees to share in the company's visions and goals, rather than investing in the small proportion of workers who don't want to be there at all, Westpac's strategy and metrics manager says.
Replacing employee commissions with team bonuses and implementing "Ten Commandments" has pushed employee engagement through the roof at online learning company Learning Seat, says its chief executive officer.
Now is the time to give top priority to strategic talent management, because the economic uncertainty provides opportunities for smart organisations to grow, human capital advisors say.
Businesses demanding more from their HR function should hire professionals who are "credible activists" and "have attitude", according to an international study.
The challenges employers face in managing underperformance continue to intensify, in light of flexible work arrangements, psychosocial obligations, and more. Minimise your legal risks and maximise your outcomes by attending this HR Daily Premium webinar.