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Why managers dismiss conflict

Conflict between staff, if left unchecked, tends to escalate - but most managers have a natural inclination to dismiss it, says Workplace Conflict Resolution director Catherine Gillespie. » more »

Recruitment steps should be challenged

Every organisation should evaluate and challenge individual elements of its recruitment process to ensure the whole system remains as effective as possible, says Australian Public Service Commission area director, Anne-Maree Grew. » more »

Blog post: 10 reasons to hire Gen Y

This generation understands more than any other the ability of social media and technology to be a powerful tool in day-to-day business, from sourcing information to creating a following. With their adaptable nature and willingness to try anything once, Gen Yers are at the forefront of innovation, turning traditional business operations on their head... » more »

Don't just expect respect, work for it

As the demographic of the workforce shifts, and an increasing number of younger workers take up positions of authority over older workers, equipping new managers to earn the respect of their subordinates is essential, says Learning Seat general manager Tim Legge. » more »