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Employees' enthusiasm to get on board with automation and AI-based changes at work hinges on transparent communication by HR about the integration, says a workplace advisory expert.

AI is expected to boost productivity by 3.4 percentage points this year and could help automate and support tasks that take up to 70% of employees' time, says Qualtrics principal behavioural scientist, Dr Cecelia Herbert.

However, successfully integrating AI technology to leverage its potential benefits relies on employees' comfort with it, and it's HR's responsibility to help develop the trust needed for such a big organisational transition, she has told a recent Qualtrics presentation...