Log in or become a subscriber

The root of most business leaders' problems isn't a lack of effort, it's the unexamined "default settings" of their "mental operating system", an executive coach says.

According to Ella Zhang, a great number of business leaders "put blood, sweat and tears into their work, but still end up wondering where things went wrong". They have good intentions, but the default settings of their "mental operating system" – the thoughts, beliefs and worldview that run their "internal world" – let them down.

In her new book Upgrade, Zhang examines some of the common default settings she's observed in business leaders, and how to combat them...