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An employer has shared how it eliminated weaknesses in its risk management and significantly lifted employees' capability and hunger for data through a digital transformation.

"Risk is our core business and having a sound risk management foundation is critically important for us," says Karsten Lehn, executive manager of risk systems at insurance company IAG.

IAG is Australia's largest general insurer, with approximately 14,000 staff across Australia and New Zealand, Lehn told the recent ServiceNow Knowledge Conference...