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Employers are turning more to technology than people this year as they chase efficiencies and new ways to grow, according to a workplace futurist.

With the shifting job landscape and the unemployment rate predicted to increase to between 4–4.5% by the end of the year, organisations will be doing a lot of "rightsizing" to become more efficient, says PwC head of future of work Dr Ben Hamer.

"It's not about doing more with less [or] doing more with what we've got – it's more around rightsizing than downsizing," he told the Recruitment Consulting and Staffing Association's recent Talent X conference...