Log in or become a subscriber

Celebrating milestones is an important retention strategy at FedEx Australia, where more than half of the 5,000-strong workforce have been employed for at least 10 years.

FedEx Australia's managing director of people operations Carol Ng says retention is a key pillar of the organisation's strategy.

"It's not a usual day," Ng says of employees hitting their five-year milestones – "we make it a big celebration"...