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There are clear links between job crafting and increased engagement, so employers should "absolutely" be fostering conditions for it to happen, an HR advisor says.

The pandemic gave many employees the opportunity to engage in job crafting for the first time, not because their employers intended it, but because hybrid and flexible working practices gave people new control over how and when they worked, says Gartner HR practice vice president Aaron McEwan.

Licence to shape not only the tasks an employee performs, but when, how, and where they perform them, is "hugely liberating" and can drive an "incredible" increase in productivity, performance, and engagement, he says.

But despite the fact "all of the pieces are in play" for a far more intentional, widespread approach to job crafting, a lot of organisations are in the process of removing the conditions that gave rise to it...