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Even when a manager is meeting the requirements of their role, poor communication can undermine employees' impressions and their willingness to perform, a leadership specialist says.

Poor communication can actually prompt active resistance from leaders' direct reports and even their peers, according to leadership coach Scott Stein.

In his latest book, Leadership Hacks, Stein says employees' description of a manager's efficiency can highlight too employers how well they do or don't communicate.

"Ask anyone to describe how effective their manager is and they'll be quick to give you their opinion," he says, noting employees usually respond in one of three ways...