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It's only after employees have all the tools they need to take care of themselves that they can properly care for colleagues and customers, a managing director says in outlining how his organisation uses wellbeing to unlock business performance.

According to David Ramadge Ebay Australia has a set of "tangible actions" in place to create a healthy workplace, which look after three areas: "physical" (such as providing insurances, gym passes and events); "health and wellbeing" (meditation apps, mindfulness sessions, and a strict rule about no meetings on Monday mornings and at lunchtime); and the "mental and emotional" aspect (generous leave, counselling access).

"I like to think of these tangible actions as it's us 'putting our money where our mouth is', putting people's time and the company resources behind supporting staff," he says...