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The high-trust leadership behaviours that boost team performance

Trust and psychological safety are often used synonymously when discussing workplace culture, but actually describe two different scenarios in a team, a leadership expert says.

Where a team will usually agree that an environment is psychologically safe, it comes down to each individual to determine whether they trust their colleagues, says Trustologie founder Marie-Claire Ross.

"Trust refers to the interactions between individuals. What it is or whether it is present differs for each person," she says in her new book, Trusted to Thrive.

"Its existence is in the minds of each individual. It depends on the context, whether people can be relied upon and the organisation itself can be relied upon..."

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