Employers must tread a fine line when personal problems affect a worker's performance - especially as some "personal" issues will trigger concrete obligations, says Minter Ellison senior associate Jordan Tilse.
Aon Hewitt research shows that absenteeism costs an organisation on average 3.26% of its entire payroll value and workable hours. Most organisations don't have a true understanding of the cost of unplanned absence to their business, and fail to utilise data to effectively reduce its occurrence.
FedEx Express Australia fills the majority of its management roles through internal promotion, and attributes the success of its leaders to development programs offered before they are promoted, according to Australasian managing director, Kim Garner.
True leaders are rare among today's executives, but the best ones know when to coach and when to counsel their team members to better performance, according to Stephenson Mansell Group executive chair, Virginia Mansell.