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Employers are failing to consider how behavioural factors are compromising the quality of decision-making in workplaces, and it's costing them dearly, according to a landmark study.

New research on decision quality – based on a survey of more than 1,000 decision-makers – "proves that very few people make good quality decisions, even the highest‐performing leaders", say the authors from workplace specialist Decision Design.

Decision Design founder Dr Johann Ponnampalam says businesses are "decision-making factories", and that the quality of "every single decision" directly relates to their success...