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Embedding a 'smart' working culture goes beyond implementing hybrid work arrangements and requires leaders to "challenge the assumptions of necessity", a flexible working expert says.

"Organisations may have implemented 'hybrid working', but in practice, not much at all has changed apart from (sometimes) the place of work. They work mainly in the same ways, with the same culture and expectations," says smart working specialist Andy Lake in his new book, Beyond Hybrid Working.

"For a new culture to become embedded and take root, the behaviours and assumptions underlying working practices and the culture of work must change at a more profound and transformative level."

Leaders can start by applying what Lake calls the "CAN Test"...