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An independent review into PwC Australia's practices has revealed an overly "collegial culture" and a disproportionate focus on revenue, leading to "shadow sides" of its culture, where aberrant behaviours went unchecked.
The review of governance, culture and accountability, conducted by Dr Ziggy Switkowski AO, was commissioned by the PwC board following this year's revelation by the Tax Practitioners Board that the firm had failed to manage conflicts of interest and leaked confidential tax information to its corporate clients.
According to Switkowski, the board's partnership model, where all members are "equal", has resulted in a "collegial culture" where there is a high degree of "blind" and sometimes "misplaced" trust in each other and the CEO, and a lack of willingness to challenge or question behaviours...
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