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Making jobs more complex can improve performance: study

Employers can help bolster employee proactivity through job complexity, but only if adequate support is also provided, new research has found.

Researchers mapped the performance of more than 900 workers across their employment lifespan, tracking proficiency, proactivity, and adaptability while factoring in job complexity.

Proactivity, which includes innovation and taking initiative, showed a slow decrease from early life until midlife (around 40 years of age), then remained stable for about 15 years until it started to decrease again at about 55 years of age, they found.

But performing a complex job protected employees from this decline in proactivity, according to the research...

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