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Employees have increasingly optimistic expectations for remote and flexible work, so it's critical to understand what makes – and breaks – hybrid work success, a lawyer stresses.

Any employee has a right to request flexible work arrangements, but employers must balance that person's needs with the needs of their colleagues and the organisation overall, King & Wood Mallesons consultant Brett Feltham tells an HR Daily Premium webcast.

"There is no universal right for an employee to be allowed to work remotely," he says, and two recent cases have confirmed this fact...