Shared services trend set to shake up HR
Shared services operating models are becoming more prevalent, and their rise heralds a shift in HR professionals' roles and requisite skillsets, says Accenture Australia operations lead Russell Ives. » more »
Change management (141 items)
Don't force rules on a bored majority, target the passionate minority
Employers that want their people to listen and respond to corporate communications should stop forcing messages on "a bored, disinterested majority", and instead target the influencers in their ranks, says safety expert Loren Murray. » more »
Don't skip crucial 'third step' in restructures
Planning and implementing are the cornerstones of an effective restructuring process, but organisations often miss a crucial third step: embedding the change, according to PepsiCo Australia and New Zealand HR director, Shiona Watson. » more »
Case study: Navy navigating towards a new culture
The Royal Australian Navy has reduced the incidence of inappropriate workplace behaviour, and overcome recruitment and retention issues, through a long-running cultural reform project. » more »
Don't let leadership failures derail business transformations
The majority of business transformation projects don't achieve their aims, failing largely due to employers' execution - not their strategy, warns an organisational change specialist. » more »
Case study: How Samsung's people strategies transformed the company
Some of Samsung's HR practices over the past 20 years might seem extreme, but they have transformed the company into a world leader in innovation, according to Seoul University professors Jaeyong Song and Kyungmook Lee. » more »
Don't settle for engagement, strive for involvement, says change expert
HR professionals who aim for "return on involvement" when orchestrating organisational change can expect far better outcomes than those who focus on return on investment, says change expert Donna Meredith. » more »
Office redesign helps workers gain 40 minutes a day
A Sydney employer's workers are an estimated 40 minutes "better off" each day thanks to a new office layout - and a new approach to technology - designed to increase engagement, productivity, collaboration, and creativity. » more »
How to keep workers on side when "turning the world of work upside-down"
An employer that "turned the world of work upside-down" for its people - moving them to a dramatically different space after 25 years in the same building, and introducing a whole new approach to technology - is observing productivity gains and cost savings after just three months. » more »
Use 'rapport leaders' to mend a toxic company culture
Employers don't have to change the behaviour of every worker to fix a toxic culture; they should focus their efforts on "rapport leaders", says leadership and performance coach Peter Keith. » more »
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