Employers are being warned not to dismiss complaints they believe are misconceived or lacking in substance, with a recent case showing that doing so may put them on the wrong side the Fair Work Act's general protections provisions.
A senior executive who muttered "offensive" words during an out-of-hours incident has won claims for adverse action and breach of contract, with the Federal Circuit Court chastising his employer for its incorrect allegations and "misleading" investigation.
An employer constructively dismissed a casual when it ceased all communication with him after he sought to clarify his employment and pay rate, the Fair Work Commission has ruled.
Adapting to technological change in the workplace is nothing new, but the pace at which AI is evolving, and the lack of time leaders have to stop and think, makes for a unique challenge.
A managing director has failed to disprove allegations he intimidated, excluded and swore at his employer's CEO, with a commission finding these "actual events" created the perception of a hostile workplace.
Organisations can foster greater employee engagement and improve innovation and performance if they shift from a passive to active "listening climate", according to new research.
Workplaces that welcome complaints are better placed to detect and deal with issues before they escalate, so organisations shouldn't worry too much about whether their number is "healthy", a conflict specialist says.
An employee has accused his employer of "recklessly endangering" him when it rejected his request to take time off for an appointment during the busy festive season.
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