What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues.
The presentation covers:
what constitutes a "challenging employee"?
how to distinguish between performance and conduct issues;
the costs of poor management of difficult employees;
an overview of legal risks;
what good performance management looks like;
"best practice" strategies and tools;
case studies of management of difficult employees;
a process for managing challenging employees;
fair and lawful termination of challenging employees; and more.
It is neither possible nor practical for employers to understand the drivers of each individual worker - engagement must be employee-led in order to be sustainable, says Employerbility founder Kate Boorer.
This webcast, recorded in May 2013, explores:
the link between engagement and productivity;
the nine-step engagement ladder, and how to climb it;
challenges employers face in improving employee engagement;
what employee engagement leadership looks like; and
the three steps to an employee-led engagement culture.
Does your recruitment process result in the best candidates, or do you end up "settling"? This webcast covers best-practice tips for screening and assessing job applicants.
The presentation covers:
Context - who has the bargaining power?
Process - A, B and C;
Screening questions;
Red flags on a CV;
Interviewing trends and styles;
Probity - reference checking and psychometric testing; and
Rulings handed down since the commencement of the Fair Work Act's adverse action provisions have clarified some of the mystery around their operation and contain important lessons for employers.
Many practical and legal risks can arise when employees work from home or remotely, and not just from ongoing formal arrangements, but also occasional and after-hours work. Watch this webcast to understand how to assess whether an employee has a right to work remotely; understand the legal and practical issues arising from remote work; and more.
Negotiating skills come in handy every day, at work and in our personal lives. Learn the seven key elements of successful negotiations in this short webcast.
Managing long-term absent employees requires a cautious and proactive approach, or employers risk facing claims involving the whole gamut of employment law.
Watch this webcast to understand how to:
manage prolonged absences from work;
identify the 'inherent requirements' of a position;
consider 'reasonable adjustments';
ensure compliance with the proposed amendments to Commonwealth anti-discrimination laws;
determine what material to provide in an independent medical assessment;
return employees to work on suitable duties; and
evaluate relevant legal risks before a termination of employment.
Contractors make up part of nearly every employer's workforce, but understanding your responsibilities in this area and maintaining first-rate safety standards can be tough.
This webcast covers:
How to ensure contractor compliance;
Your OHS obligations to different kinds of contractors;
Harmonisation - consultation obligations and other changes;
Interviews are an integral part of any workplace investigation, and play a vital role in ensuring a fair and just outcome after bullying, misconduct or unsafe work. Watch this webcast to develop your skills and help your organisation make the best decisions after workplace incidents.
In this presentation expert investigator Harriet Stacey, from WISE Workplace, explains:
the PEACE framework for structuring workplace interviews;
how to interview the respondent of a workplace allegation;
how to apply procedural fairness principles during interviews;
privacy, confidentiality, anonymity and related considerations;
Managing absent or incapacitated employees is always tough to get right, and myriad case law highlights the consequences of mishandling this area. Attend this HR Daily webinar for an up-to-date review of relevant legislation and rulings in this space.