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Case study: Atlassian employees drive crisis response and back-to-work plan

Atlassian has focused on measuring how employees are doing instead of what they're doing during the pandemic, and is now sharing the tools it has developed to communicate and understand where people need support.

Some "hand-wringing" over the perceived choice between productivity and wellbeing is "understandable when your company's revenue is in free-fall", Atlassian chief people officer Tami Rosen tells HR Daily.

"But this is a false dichotomy," she says. "Micromanaging is not the answer. In fact, tactics like time-tracking software only exacerbate the problem. A more effective approach is to focus on easing their fears. The more distractions we as leaders can clear away, the more effective our people will be."

To that end, when the crisis unfolded and Atlassian's entire workforce went remote, it moved quickly to develop new ways of communicating with and supporting them...

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