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Time to move accountability from 'name and shame' to 'own it'

Thanks to hybrid and remote working environments, leaders are struggling more than ever to hold teams and employees accountable, an organisational behaviour specialist says.

But the implications of not holding people to account can be just as significant and wide-reaching as building an intrinsic sense of accountability in organisations, says organisational psychologist Dr Paige Williams.

"There's an epidemic of underperformance in organisations today, and it's being driven by issues with accountability," she says in her latest book, Own it.

"From broken promises and unrealistic expectations to finger-pointing and cultures of avoidance and blame, accountability issues – and the fear that drives them – are rampant across business..."

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