Two of Australia's big four banks have found that an Indigenous school-based traineeship program is so effective in developing internal talent and expanding the skills of managers that they have committed to radically expanding the scheme. » more »
Tension and conflict at work can reduce productivity and morale, so every employer should have guidelines to manage it. Kelly Services managing director, James Bowmer outlines a process HR managers can use to resolve workplace conflicts. » more »
HR managers will place greater emphasis on enhancing employee performance and restructuring over the next 12 months, but retention and staff development remain the top priority, according to a major survey. » more »
HR professionals can improve the performance of first-time managers by developing their emotional intelligence, says consulting organisational psychologist, Miles Knickerbocker. » more »
A $100,000-plus damages payout is a wake-up call for employers who fail to keep records of pre-employment discussions, according to Deacons partner Sally Woodward. » more »
Managers should focus on solutions rather than problems when communicating with Gen-Y employees, according to executive coach Gaynor Lowndes. » more »
A suggestive Kris Kringle gift can lead to workplace harassment complaints, the Victorian Equal Opportunity and Human Rights Commission has warned. » more »
Unless in-house hiring processes are underpinned by sound methodology and a goal of "zero mis-hires", the costs to a business can be extraordinary, says a senior recruitment expert. » more »
Employers forced to cut staff levels must ensure that remaining workers are equipped with the skills to deal with abusive customers, or risk exposure to litigation from distressed employees, a workplace lawyer warns. » more »
The majority of middle managers in Australia feel that the informal feedback they receive from their employer is more valuable than formal reviews, a survey has found. » more »
The employment and industrial relations space continues to be a hive of activity, with further legal reforms and important court rulings imminent. This webinar will discuss the most crucial developing issues.
