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Blog post: The five managerial responses to sabotage at work

How do you deal with behaviour when it involves actions that are labelled as "sabotage"? You know the type of internal cheating I'm talking about - email tips, gossip about someone's performance, misinformation and yes, even stealing the ideas of others and presenting them as your own... » more »

Blog post: Let the "no" case be heard

How should we approach failure? It's fashionable to roll out clich├ęs about failure being the way of learning. That's well and good. But if failure brings down your business or career in one fell swoop, it's a pretty expensive lesson... » more »