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Tick-the-box training won't embed skills

The benefits of training and development are widely known, but many employers are failing to identify and develop the competencies their business needs most, according to the head of ORC International's employee research division in Australia, Wendy McInnes. » more »

How to deal with questionable medical certificates

HR professionals who encounter suspicious medical certificates are entitled to question them, but "you should be very sure of your facts before putting allegations to employees", according to Workplace Law managing director Athena Koelmeyer. » more »