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Webcast: Workplace investigations - Interviewing complainants

Do you know how to obtain an honest, reliable account from a complainant after a workplace incident? Watch this webcast to learn which steps to take. The presentation, by WISE Workplace founder and expert interviewer Harriet Stacey, covers:

  • the aim of the complainant interview;
  • the nature of incidents reported by complainants;
  • the role of memory;
  • cognitive interviewing strategies;
  • applying the PEACE model to complainant interviews; and
  • recording interviews.
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Motivation tools don't need to cost a thing

In today's featured post, HR Daily Community blogger Mark Robinson tells the story of two companies that significantly increased their employees' motivation and productivity by connecting them to the outcomes of their work. » more »