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Blog post: How to give good feedback

If we're honest, we know that giving good feedback is so tricky, and that often we don't do it well. We fear the reactions of our employees if we ask them to improve. So we avoid giving feedback or we sugarcoat it... » more »

Blog post: The five managerial responses to sabotage at work

How do you deal with behaviour when it involves actions that are labelled as "sabotage"? You know the type of internal cheating I'm talking about - email tips, gossip about someone's performance, misinformation and yes, even stealing the ideas of others and presenting them as your own... » more »