Performance against budget in a sales environment is the key measure of a capable sales person, so knowing who's lying and who's not is a very valuable tool, especially when you're dealing with some of the best communicators and 'potentially' capable liars: sales people. » more »
Most employers are reluctant to openly identify and label key workers as "critical talent", but fears this status will be used as a bargaining chip are misplaced, says human capital expert Anthony Sork. » more »
It is not people, but the ability to manage people, that is an organisation's greatest asset, says leadership expert Tony Wilson. » more »
A Queensland employee who was sexually assaulted by a customer has been awarded almost $500,000 in damages after a court found her employer failed to address risks associated with working alone. » more »
In a sense, HR's toughest job may be finding ways to counter the wise admonition, "No man can serve two masters." » more »
Some companies subject candidates to round after round of interviews and psychological assessment in the hope that this will determine the right person for the role. But it might be that the answer isn't more interviews - it's better interviews, that incorporate targeted questions looking for a measure of EQ... » more »
Managing workers on extended sick leave, or with long-term injuries, requires carefully balancing business needs against employees' rights, says employment lawyer Luke Connolly. » more »
Intellectual property (IP) theft and fraud are rampant in the workplace, and can cost businesses millions of dollars in lost customers and eroded confidence, KordaMentha partner (forensic) Nigel Carson told a Kemp Strang briefing in Sydney last week. » more »
A NSW employer is set to take bold steps to attract female employees after obtaining a rare exemption from the state Anti-Discrimination Act. » more »
HR professionals can learn a lot from neuroscience about how to design and implement successful workplace programs, says PageUp People's Sylvia Vorhauser-Smith. » more »
The employment and industrial relations space continues to be a hive of activity, with further legal reforms and important court rulings imminent. This webinar will discuss the most crucial developing issues.
The ways in which HR and other leaders can be held personally liable for workplace issues continue to evolve in light of recent legislation and court rulings. This webinar will unpack the key risks and how to mitigate them.
Even when avenues for improvement appear to be exhausted, it's crucial to follow a procedurally fair process when dismissing an employee for poor performance. This HR Daily webinar will share guiding principles that minimise legal risks when terminating for underperformance.
