In her blog post on 26 April, Humane Resources blogger Ellison Bloomfield wrote:
The manager was speaking with one of their staff after hours, "I don't think Lucy is very happy at the moment... I think she'll leave soon".
How many times have you seen or witnessed this? Quite often I have come across the view that, if you're not happy you'll just leave anyway. What's more when people find out that their manager knows they're not happy and they're not doing anything about it, their unhappiness magnifies.
These are also the managers that don't look any deeper into the situation, they don't look at the why, perhaps it's about self awareness, perhaps it's just not caring.
If people are in your employ ask yourself these questions:
Is it what we sold? Remember in the interview when you sold the role to them and the company, does that actually match up with what the person has been given
Good Morning - For someone reason there are people that think 'good morning' and 'goodbye' are unnecessary, but those simple words make a huge difference, it shows you see people
Is it the work? What work does this person come to every day? Is it interesting, rewarding, challenging or meaningful?
Roadblocks - Do block every suggestion the person makes? Are there improvements the person put through that you haven't gotten around to approving yet?
Appreciation - Do you say thank you?
Communicate - Are your people always the last to know? Do you keep information from them and then they find out through other means?
If you're interested in finding out more about how to keep good employees, a fantastic book is, Love 'em or Lose 'em, it's a great easy read.
But it's not my problem right? Wrong, remember the words of Jack Welch, "people don't quit jobs, they quit their managers".
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