Not all social and collaborative learning has to be high-tech to be successful, but if employers try to structure learning that isn't social, the benefits will be limited, says workforce learning expert Elliott Masie.
The productivity and collaboration benefits of mobile working are clear, but HR will need to work with other workplace departments to ensure they aren't inhibited by "bring your own device" issues, a briefing heard yesterday.
Running a pilot program to identify potential issues can help an organisation decide whether working from home arrangements should be made broadly available, says the manager of a team that now has two-thirds of its employees in home-based work, and much higher retention rates as a result.
A checklist of minimum safety and technical requirements for home-based work is essential to ensure the arrangements are trouble-free, and that employees understand their obligations and responsibilities.
Employees who aren't given access to social technologies to collaborate internally will find another way, potentially posing much bigger privacy, confidentiality and other risks to organisations, says learning expert Anne Bartlett-Bragg.
Over the next three-to-five years, HR departments will need to build closer relationships with their organisations' IT functions to meet the demands of the "future workplace", a briefing heard yesterday.